In-store training is handled by our field managers, although several of the off-site classes are available as in-store training. Our experienced field managers also conduct performance evaluations, track F&I performance, and develop income strategies.
We work with F&I managers on everything F&I including, product knowledge, goal setting, best practices, interview and menu presentations, objection handling, and more.
Instruct Service Advisors on how to use our online claims portal and marketing vehicle service contracts to service customers.
We work with the sales department on proper turnovers, best practices, and product knowledge to increase sales revenue.
Train office managers on our online billing processes, cancellations, refunds, and how to use all online product portals.